- How can bias – conscious our unconscious – impact communication? Where does that impact happen in the Communication Model?
The bias can affect the communication process from the start actually. For example if I have a bias towards certain people from certain backgrounds and I have a meeting with them, I would be unconsciously influenced by the biases and there might be conscious signs of it while I talk or in my body language.
- List at least three areas Ms. Magied sited that could lead to miscommunication as a result of diversity.
The color of other people, their social class, their nationality and their religion could lead to miscommunication while dealing with people from diverse backgrounds that yours.
- What tools would you use to improve communication in each of the instances you site?
If I had to sum it up, the first thing to minimize bias and communicate is to listen to others first and then try to be listened to. I am sure that by simply listening to others for a while can improve the communication process and make the process a lot better.