Companies rely on employees with substantial amounts of tacit knowledge. Why do companies struggle when these employees leave the organization unexpectedly? What can companies do to help ensure that they retain tacit knowledge?

The meaning of the word Tacit Knowledge advocates its importance. This is the informal knowledge and could be the specialty of certain people. Companies struggle when these employees leave unexpectedly because it is hard to find their replacement. Companies can retain tacit knowledge by enabling employees to work with people with tacit knowledge and learn from them.

What does the term “expert” mean to you? What exactly do experts do that novices don’t?

The word expert mean a person who specializes in a certain field or task. A novice is new to a job while expert has experience in that same job. The expert can effectively perform the job than the novices.