- Think of a highly effective team you have been a part of home or work–what made it effective?
- What is feedforward control? How is it different than feedback?
- Analyze a miscommunication you have experienced using the concepts from the text. Use appropriate concepts/terms from the text.
- What are the three basic steps a supervisor should follow when performing the controlling function? Describe them.
- Apply Daniel’s ABCs to a situation at work or at home. Do the analysis. Any discoveries? What could change (A, B, C) that might help the situation?
- How do you plan to apply NVC? What situations? What support might you need?