• Question 1

0.5 out of 0.5 points

Decisions made at the operational management level tend to be more:
Selected Answer:  

Structured

Answers:  

Structured

Semistructured
Unstructured
Self-structured
  • Question 2

0.5 out of 0.5 points

According to your text, the business benefits of enterprise information portals include which of the following?
Selected Answer:  

Providing more specific and selective information to business users

Answers:  

Providing more specific and selective information to business users

Providing easy access to key corporate intranet website resources
Delivering industry and business news
All of the choices are correct
  • Question 3

0.5 out of 0.5 points

Which of the following is true of an executive support system?
Selected Answer:  

Provides easy access to information about a company’s critical success factors

Answers: Generates daily reports on the daily operation of a functional area to support daily decisions
Performs analytical analysis to detect previously unknown patterns in the operation of the business
 

Provides easy access to information about a company’s critical success factors

All the choices are correct
  • Question 4

0.5 out of 0.5 points

Management information systems are generally used for:
Selected Answer:  

Reports and displays for day-to-day decision making

Answers:  

Reports and displays for day-to-day decision making

Multiple regression forecasting, capital budgeting and linear programming
Senior executives in need of financial and business information to make high level decisions
All the answers are correct
  • Question 5

0.5 out of 0.5 points

Which of the following is one of the most common and useful types of data mining for marketing?
Selected Answer:  

Market basket analysis

Answers: Goal seeking analysis
 

Market basket analysis

Optimization analysis
Sensitivity analysis
  • Question 6

0.5 out of 0.5 points

Enterprise information portals are typically tailored or personalized to the needs of individual business users or groups of users, giving them a personalized ________________ of information sources and applications.
Selected Answer:  

Digital dashboard

Answers: Concept car
 

Digital dashboard

Demand report
All of the choices are correct
  • Question 7

0.5 out of 0.5 points

A major freight company has several thousand drivers. A report containing information about only those company drivers who have not taken a mandatory defensive driving course within the past 12 months would be an example of which type of report?
Selected Answer:  

Exception report

Answers: Periodic scheduled report
 

Exception report

Demand report
Action report
  • Question 8

0.5 out of 0.5 points

Online analytical processes involve all of the following analytical operations except:
Selected Answer:  

Filtration

Answers: Consolidation
 

Filtration

Drill-down
Slicing and dicing
  • Question 9

0.5 out of 0.5 points

Decisions made at the tactical management level tend to be more:
Selected Answer:  

Semistructured

Answers: Structured
 

Semistructured

Unstructured
Self-structured
  • Question 10

0.5 out of 0.5 points

Internal enterprise information portal applications might include access to all but which of the following?
Selected Answer:  

Internet news services

Answers: E-mail and project websites
Human resources Web self-services
 

Internet news services

Customer databases
  • Question 11

0.5 out of 0.5 points

In a decision-making environment, when the procedures to follow cannot be specified in advance, this is an example of a(n):
Selected Answer:  

Unstructured decision

Answers: Structured decision
Semistructured decision
 

Unstructured decision

Self-structured decision
  • Question 12

0.5 out of 0.5 points

Within an expert system, the _______________ contains facts about a specific subject area and rules that express the reasoning procedures of an expert on the subject.
Selected Answer:  

knowledge base

Answers: inference engine
knowledge engineer
 

knowledge base

None of the choices are correct.
  • Question 13

0.5 out of 0.5 points

Which of the following is not an example of an intelligent agent?
Selected Answer:  

Knowledge engineer

Answers: Network navigation agents
Information filters
Interface tutors
 

Knowledge engineer

  • Question 14

0.5 out of 0.5 points

An enterprise information portal is:
Selected Answer:  

A Web-based interface and integration of MIS, DSS, EIS and other tools giving providing selected access

Answers:  

A Web-based interface and integration of MIS, DSS, EIS and other tools giving providing selected access

A website for an organization intended to provide information to customers
A website for an organization intended to provide information to employees and stakeholders of the organization
A website that provides the information required by the SEC
  • Question 15

0.5 out of 0.5 points

Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with _______________ systems.
Selected Answer:  

virtual reality

Answers:  knowledge-based
neural network
 

virtual reality

fuzzy logic
  • Question 16

0.5 out of 0.5 points

A daily overtime report is a typical example of a(n):
Selected Answer:  

Periodic scheduled report

Answers:  

Periodic scheduled report

Exception report
Demand report
Action report
  • Question 17

0.5 out of 0.5 points

External enterprise information portal applications might include access to all but which of the following?
Selected Answer:  

E-mail and project websites

Answers:  

E-mail and project websites

Internet news services
Industry discussion groups
Supplier Internet and extranet websites
  • Question 18

0.5 out of 0.5 points

Decision support systems are:
Selected Answer:  

Ad-hoc, quick-response systems controlled by the business decision maker

Answers: Ad hoc systems that are maintained and controlled by an IT support group
Help decision makers determine the best set up for data mining databases
 

Ad-hoc, quick-response systems controlled by the business decision maker

Finally at the point were they can be completely automated to maximize the usefulness to an organization
  • Question 19

0.5 out of 0.5 points

An intelligent agent is:
Selected Answer:  

A software surrogate that accomplishes specific tasks for users

Answers:  

A software surrogate that accomplishes specific tasks for users

Database software used to analyze current sales trends
A marketing software system used to do statistical analysis
A software package used by robots
  • Question 20

0.5 out of 0.5 points

Which one of the following statements would best describe expert systems software?
Selected Answer:  

Includes an inference engine program used to process the rules and facts related to a specific problem

Answers: Is normally developed using traditional languages like COBOL and Fortran
 

Includes an inference engine program used to process the rules and facts related to a specific problem

Uses a knowledge base containing only facts
Uses a model base and makes decisions