Name ________________________________                   MGT 291: Bus. Comm. / Chapter 7

Video Questions 1A

Watch “Email Etiquette in College and Beyond”

  1. Read the Focus Questions (below) in advance to help you catch key information.
  2. Take notes while watching.
  3. Summarize and answer the questions when you finish.

 

Take notes as you watch:

 

 

 

 

 

 

 

 

 

 

Summarize main ideas:

 

 

 

 

 

Focus Questions:

  1. Name three (3) etiquette tips that are new to you/you didn’t know about before watching the video:

 

 

  1. Why is email etiquette important for writers’ to use?

 

 

 

Respond with your own thoughts, questions, connections, and conclusions:

 

 

 

 

Video Questions 1B

Watch “Executive Training Series – Effective Email Writing”

 

  1. Read the Focus Questions (below) in advance to help you catch key information.
  2. Take notes while watching.
  3. Summarize and answer the questions when you finish.

 

Take notes as you watch:

 

 

 

 

 

 

 

 

 

 

Summarize main ideas:

 

 

 

 

 

Focus Questions:

  1. Name the steps in the Pyramid Approach to Writing as stated in the video:

 

 

  1. Identify the elements in the first step of the Pyramid Approach:

 

 

 

 

  1. Explain the importance of an email’s subject line:

 

 

 

 

  1. Why should writers use the Pyramid Approach to Writing strategy?
Respond with your own thoughts, questions, connections, and conclusions:

 

 

 

 

Video Questions 1C

Watch “How to Write Professional Emails”

 

  1. Read the Focus Questions (below) in advance to help you catch key information.
  2. Take notes while watching.
  3. Summarize and answer the questions when you finish.

 

Take notes as you watch:

 

 

 

 

 

 

 

 

 

 

Summarize main ideas:

 

 

 

 

 

Focus Questions:

  1. How did the abbreviations “cc” and “bcc” come into our language as stated in the video:

 

  1. Explain the ethics of using “cc” and “bcc” when writing an email:

 

 

  1. Why is it important to use a salutation in an email?

 

 

  1. What other elements does Guffey suggest writers use to compose an email compared to those mentioned in the video (see Chapter 7)?

 

 

Respond with your own thoughts, questions, connections, and conclusions:

 

 

 

 

 

Video Questions 1D

Watch “How To OR Process Writing”

 

*** As you watch the video, please note that although the narrator is talking to her students about

writing a “How To” Essay, you will use the same strategy to write directions for your email.

 

  1. Read the Focus Questions (below) in advance to help you catch key information.
  2. Take notes while watching.
  3. Summarize and answer the questions when you finish.

 

Take notes as you watch:

 

 

 

 

 

 

 

 

 

 

Summarize main ideas:

 

 

 

 

 

Focus Questions:

  1. Name the steps in “How To or Process Writing” as stated in the video:

 

  1. Why should writers use this writing strategy?

 

  1. What elements/tools can writers use to help readers grasp the steps in the process?

 

 

  1. How do the steps mentioned in the video compare to the steps Guffey suggests for writing directions (see Chapter 7)?
Respond with your own thoughts, questions, connections, and conclusions: