Question 1 10 pts
Name one trend mentioned in the text about Managed Services.
Arrival of the Major Quick-service chains.
Question 2 10 pts
Once you outsource to a managed service firm, you no longer need to manage that aspect of your operations.
Question 3 10 pts
If you end up in a career in hospitality, you will most likely end up working with these two major food service providers (managed services) Name one of them.
|Aramark or Sodexo|
Question 4 10 pts
What is the WTO?
World Trade Organization
Question 5 10 pts
What is the WTTC?
World Travel and Tourism Council
Question 6 10 pts
Name 2 benefits discussed in the text regarding Tourism to local economies.
Two benefits of tourism to local economies are spending more money on locally produced goods and services.
Question 7 10 pts
The WTO defines “sustainable tourism” as a suitable balance between what three items?
Environmental, economic and sociocultural aspects.
Question 8 10 pts
What is the CMAA?
Certified Medical Administrative Assistant
Question 9 10 pts
Name two trends on the Recreation and Leisure industry
An increase in all fitness activities and a surge in travel and tourism.
Question 10 10 pts
Yellowstone National Park is an example of a commercial or non-commercial form of recreation?