Define communication and effective communication. Describe the role communication plays in a total quality setting.  Communication is the imparting or exchanging of information or news. Effective communication is communicating in a way that makes people understand and make your points …

Define communication and effective communication. Describe the role communication plays in a total quality setting. Read more »

Explain the concept of the good leader. How can one distinguish between leaders and misleaders? Good leaders are able to continuously get good results by getting the help from other people. A good leader is somebody who is self-aware and …

Explain the concept of the good leader. How can one distinguish between leaders and misleaders? Read more »

Define the term empowerment being sure to distinguish between involvement and empowerment. Give a brief rationale for empowerment. Empowerment is something that management can do to the employees that will help the overall company. If employees are given the information, …

Define the term empowerment being sure to distinguish between involvement and empowerment. Read more »

Explain the contemporary concepts of customer and supplier. How does the contemporary view of customers and suppliers differ from the more traditional view?  The contemporary concepts of customer and supplier are the concepts that are between the buyers and sellers. …

Explain the contemporary concepts of customer and supplier. How does the contemporary view of customers and suppliers differ from the more traditional view? Read more »

What is corporate social responsibility? Provide examples and an explanation.  Corporate social responsibility is when a business practices the use of initiatives that benefit society. This is a very broad subject that could involve a company giving to charity, raising …

What is corporate social responsibility? Provide examples and an explanation. Read more »

Explain why the implementation of total quality requires cultural change. In order for total quality management to work the organizational culture of the company must be congruent with the total quality management. If it isn’t it is recommended that the total …

Explain why the implementation of total quality requires cultural change. Read more »