Fundamental differences between process improvement framework and problem solving framework

Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.

The process improvement framework defines a sequence of steps that hopefully provides people with a logical plan of attack when facing new process improvement challenges. With a process improvement approach, you’re looking for incremental gains over a long period of time. It’s really a continuous process not a one time event. You have a greater opportunity to test things out and discard approaches that don’t work.

The problem solving framework links various tools in a logical manner to solve the problem. With a problem solving approach, you need to have a solution that works first time. Things need to be perfect before you make any changes. This leads to long development times and lots of reviews.

Example:

Process improvement framework: In the print and marketing department at Staples, we use the process improvement framework when we have to bind books of different sizes. In order to bind the book correctly we have to remove or add pins and test a blank piece of paper to make sure the binding holes are appropriate for each different book size.

Problem solving framework: Construction workers use the problem improvement framework when building structures. Given the resources and skills needed in construction projects, one needs to be perfect in developing solutions. This requires one being accurate on the first time.