Question 1

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In what way are management teams similar to work teams?

Select one:

  1. They require a lot of input from members with different types of training and expertise.
  2. They participate in managerial-level tasks that affect the entire organization.
  3. They require only part-time commitment from members.
  4. They focus on the accomplishment of core operational-level production and service tasks.
  5. They are designed to be relatively permanent.

Management teams are similar to work teams in that they are designed to be relatively permanent.

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The correct answer is: They are designed to be relatively permanent.

Question 2

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Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company; the accountant who takes the bookkeeper’s work and organizes it into financial statements, including the cash flow statement, the income statement, and the balance sheet; and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan’s team engages in reciprocal interdependence.

Select one:

True

False 

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This team engages in sequential interdependence. Each step must be completed before the next person can begin his or her step. In sequential interdependence, the member performing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence, but not the other way around.

The correct answer is ‘False’.

Question 3

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Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom’s team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other’s work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Dan’s contribution is toward the _____.

Select one:

  1. a. work team

Work teams are designed to be relatively permanent. Their purpose is to produce goods or provide services, and they generally require a full-time commitment from their members. Teams are composed of four to eight members who do the physical work, and a leader who supports the team and coordinates with other teams. Although the teams are responsible for the work involved in the assembly of the vehicles, they are also responsible for quality control and developing ideas for improvements in the production process. Team members inspect each other’s work, and when they see a problem, they stop the line until they are able to resolve the problem.

  1. management team
  2. parallel team
  3. action team
  4. project team

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The correct answer is: work team

Question 4

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On a highly self-managed team, there are strict rules regarding goals, procedures, and roles.

Select one:

True

False 

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When self-management is low, there are strict rules regarding goals, procedures, and roles. AACSB: Teamwork Accessibility: Keyboard Navigation Blooms: Understand Difficulty: 2 Medium Learning Objective: 11-01 What are the five general team types and their defining characteristics? Topic: Self-managed teams

The correct answer is ‘False’.

Question 5

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Work teams are designed to be relatively permanent.

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True 

False

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Work teams are designed to be relatively permanent.

The correct answer is ‘True’.

Question 6

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Coordination loss is a necessary aspect of the team experience.

Select one:

True 

False

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In teams, members have to work to not only accomplish their own tasks, but also coordinate their activities with the activities of their teammates. Although this extra effort focused on integrating work is a necessary aspect of the team experience, it’s called coordination loss because it consumes time and energy that could otherwise be devoted to task activity.

The correct answer is ‘True’.

Question 7

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When teams engage in _____, their activities are focused on generating novel and useful ideas and solutions.

Select one:

  1. decision making
  2. creative behavior

When teams engage in creative behavior, their activities are focused on generating novel and useful ideas and solutions. The team environment is also uniquely suited to fostering creative behavior.

  1. boundary spanning
  2. interpersonal process
  3. groupthink

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The correct answer is: creative behavior

Question 8

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When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Select one:

  1. groupthink.
  2. b. social loafing.

Feelings of reduced accountability cause members to exert less effort when working on team tasks than they would if they worked alone on those same tasks. This phenomenon is called social loafing, and it can significantly hinder a team’s effectiveness.

  1. self-serving bias.
  2. social facilitation.
  3. framing effect.

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The correct answer is: social loafing.

Question 9

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Nominal group technique decreases social loafing and production blocking—problems with brainstorming—by:

Select one:

  1. making people pool their ideas in a face-to-face meeting.
  2. making people write down ideas on their own.

Nominal group technique addresses the problems with brainstorming by making people write down ideas on their own, which decreases social loafing and production blocking. Although team members might still be hesitant about expressing wild ideas to the group, doing so might be less threatening than having nothing to contribute to the group.

  1. discouraging bad ideas in the meeting.
  2. making people agree to one idea generated in a face-to-face meeting.
  3. making people speak in turns during all face-to-face meetings.

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The correct answer is: making people write down ideas on their own.

Question 10

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A psychology class has been assigned an individual case study project as well as a group project. The members of the group will receive the same grade for the group project but will be graded separately for their individual projects. Drew, Ben, Donna, and Julia are members of one such group. Drew and Donna worked very hard on the group project. Ben and Julia, however, did not contribute much to the group project because they felt that Drew and Donna would manage to get good grades for it. Instead, they focused their efforts on their individual projects. Ben and Julia’s behavior is an example of:

Select one:

  1. groupthink.
  2. staff validity.
  3. self-serving bias.
  4. social loafing.

Feelings of reduced accountability cause members to exert less effort when working on team tasks than they would if they worked alone on those same tasks. This phenomenon is called social loafing, and it can significantly hinder a team’s effectiveness.

  1. attribution error.

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