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e-commerce chapter 5 quiz

Posted on Posted in BGMT309 Introduction to E-Commerce
Course BGMT-309-30
Test Quiz_5
Started 10/2/16 11:53 PM
Submitted 10/3/16 12:05 AM
Status Completed
Attempt Score 9.5 out of 10 points
Time Elapsed 12 minutes out of 40 minutes
Results Displayed Submitted Answers, Correct Answers
  • Question 1

0.5 out of 0.5 points

By using the Internet and automatic-response software agents, GE reduced the cost of customer service calls from $5 per call when done by phone to ________ per electronically answered call.
Selected Answer:  

$0.20
Correct Answer:  

$0.20
  • Question 2

0 out of 0.5 points

Purchases of goods and services based on long-term contracts is referred to as
Selected Answer:  

spot buying.
Correct Answer:  

strategic sourcing.
  • Question 3

0.5 out of 0.5 points

Companies use ________ to sell their unneeded assets for quick disposal or to dispose of excess, obsolete, and returned products.
Selected Answer:  

forward auctions
Correct Answer:  

forward auctions
  • Question 4

0.5 out of 0.5 points

B2B transactions involving communication, design, planning, information sharing, and activities beyond financial transactions among business partners describes
Selected Answer:  

collaborative commerce.
Correct Answer:  

collaborative commerce.
  • Question 5

0.5 out of 0.5 points

A corporate-based acquisition site that uses reverse auctions, negotiations, group purchasing, or any other e-procurement method best defines
Selected Answer:  

buy-side e-marketplace.
Correct Answer:  

buy-side e-marketplace.
  • Question 6

0.5 out of 0.5 points

________ is an online third party that brokers B2B transactions between a buyer and seller.
Selected Answer:  

Online intermediary
Correct Answer:  

Online intermediary
  • Question 7

0.5 out of 0.5 points

E-procurement methods include bartering, catalogs, and banners.
Selected Answer:  False
Correct Answer:  False
  • Question 8

0.5 out of 0.5 points

An online intermediary is an online third party that brokers a transaction online between a buyer and a seller.
Selected Answer:  True
Correct Answer:  True
  • Question 9

0.5 out of 0.5 points

In selling directly, manufacturers may encounter a similar problem to that of B2C, namely ________ with the regular distributors, including corporate dealers.
Selected Answer:  

channel conflict
Correct Answer:  

channel conflict
  • Question 10

0.5 out of 0.5 points

Companies will usually separate B2C orders from B2B orders because B2C and B2B orders have different
Selected Answer:  

order-fulfillment processes and pricing models.
Correct Answer:  

order-fulfillment processes and pricing models.
  • Question 11

0.5 out of 0.5 points

Each of the following is a major type of B2B structural model except
Selected Answer:  

collaborative union.
Correct Answer:  

collaborative union.
  • Question 12

0.5 out of 0.5 points

Which of the following is a Web-based marketplace in which one company sells to many business buyers from e-catalogs or auctions, frequently over an extranet?
Selected Answer:  

sell-side e-marketplace
Correct Answer:  

sell-side e-marketplace
  • Question 13

0.5 out of 0.5 points

An example of a successful aggregation of suppliers’ catalogs is that of ________, which aggregates more than 10,000 items from the catalogs of approved suppliers into an internal electronic catalog.
Selected Answer:  

MasterCard International
Correct Answer:  

MasterCard International
  • Question 14

0.5 out of 0.5 points

The aggregated catalogs of all approved suppliers combined into a single internal electronic catalog describes
Selected Answer:  

internal procurement marketplace.
Correct Answer:  

internal procurement marketplace.
  • Question 15

0.5 out of 0.5 points

Benefits of forward auctions to B2B sellers include
Selected Answer:  

All of these.
Correct Answer:  

All of these.
  • Question 16

0.5 out of 0.5 points

Which of the following were used by Portsmouth Hospitals to increase performance by reducing costs and expediting processes?
Selected Answer:  

electronic auctions
Correct Answer:  

electronic auctions
  • Question 17

0.5 out of 0.5 points

The primary purpose of group purchasing is to
Selected Answer:  

negotiate better prices.
Correct Answer:  

negotiate better prices.
  • Question 18

0.5 out of 0.5 points

Which of the following is a group purchasing model?
Selected Answer:  

internal aggregation
Correct Answer:  

internal aggregation
  • Question 19

0.5 out of 0.5 points

B2C and B2B orders have similar order-fulfillment processes and pricing models.
Selected Answer:  False
Correct Answer:  False
  • Question 20

0.5 out of 0.5 points

With a bartering exchange, a company submits its surplus to the exchange and receives
Selected Answer:  

points of credit, which the company can then use to buy items that it needs.
Correct Answer:  

points of credit, which the company can then use to buy items that it needs.

Friday, December 30, 2016 10:22:09 AM EST

 

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