E-commerce chapter 1

Course	BGMT-309-30
Test	Quiz_1
Started	12/12/16 4:13 PM
Submitted	12/12/16 4:21 PM
Status	Completed
Attempt Score	9.5 out of 10 points
Time Elapsed	7 minutes out of 40 minutes
Results Displayed	All Answers, Submitted Answers, Correct Answers, Incorrectly Answered Questions

• Question 1

0 out of 0.5 points

	Amazon.com can be classified as a click-and-mortar organization.
	Selected Answer:  True Answers: True  False

• Question 2

0.5 out of 0.5 points

	Electronic exchange is the process of buying, selling, or exchanging products, services, or information via computer.
	Selected Answer:  False Answers: True  False

• Question 3

0.5 out of 0.5 points

	In order for a situation to be considered as electronic commerce, the product, process, and delivery method should all be digital.
	Selected Answer:  False Answers: True  False

• Question 4

0.5 out of 0.5 points

	Using Web 2.0 tools, companies can
	Selected Answer:   do all of these. Answers: encourage consumers to rate and comment on products. allow consumers to create their own topic areas and build communities. provide incentives such as sweepstakes and contests for customers to get involved in new product or service design and marketing campaigns.   do all of these.

• Question 5

0.5 out of 0.5 points

	A network that uses the Internet to link multiple intranets best defines
	Selected Answer:   extranet. Answers: corporate net. collaboration network.   extranet. relational network.

• Question 6

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	The e-commerce model in which all of the participants are businesses or other organizations is called
	Selected Answer:   business-to-business. Answers: business-to-consumer.   business-to-business. business-to-business-to-consumer. consumer-to-consumer.

• Question 7

0.5 out of 0.5 points

	Which of the following is not a major revenue model?
	Selected Answer:   attributive fee Answers:   attributive fee sales transaction fees subscription fees

• Question 8

0.5 out of 0.5 points

	According to the ________ revenue model, companies receive commissions for referring customers to others’ EC Web sites.
	Selected Answer:   affiliate fees Answers: advertising fees subscription fees   affiliate fees transaction fees

• Question 9

0.5 out of 0.5 points

	A user-defined world in which people can interact, play, and do business best describes
	Selected Answer:   virtual world. Answers:   virtual world. virtual business. virtual model. cyberspace.

• Question 10

0.5 out of 0.5 points

	The process of buying, selling, or exchanging products, services, or information via the computer best defines
	Selected Answer:   electronic commerce. Answers: electronic collaboration.   electronic commerce. Tweeting. cyber sales.

• Question 11

0.5 out of 0.5 points

	Digital economy refers to an economy based on digital communication networks, computers, software, and other related information technologies that provide a global platform over which people and organizations interact, communicate, collaborate, and search for information.
	Selected Answer:  True Answers:  True False

• Question 12

0.5 out of 0.5 points

	A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization best defines
	Selected Answer:   e-business. Answers:   e-business. e-tailing. e-collaboration. cyber business.

• Question 13

0.5 out of 0.5 points

	Transactions conducted on Priceline.com are examples of collaborative commerce.
	Selected Answer:  False Answers: True  False

• Question 14

0.5 out of 0.5 points

	A category of Internet applications that helps connect friends, business partners, or individuals with specific interests by providing free services such as photo presentation, e-mail, blogging, and so on using a variety of tools best describes
	Selected Answer:   social networking. Answers:   social networking. public networking. intranet. extranet.

• Question 15

0.5 out of 0.5 points

	Which of the following is a technological limitation of EC?
	Selected Answer:   order fulfillment requirements of large-scale B2C Answers: security and privacy concerns that deter customers from buying difficulty obtaining venture capital   order fulfillment requirements of large-scale B2C unresolved taxation, public policy, and legal issues

• Question 16

0.5 out of 0.5 points

	A ________ is a company’s method of doing business to generate revenue to sustain itself.
	Selected Answer:   business model Answers: marketing strategy   business model value chain business plan

• Question 17

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	Dell collaborating electronically with its partners and providing customer service online is an example of
	Selected Answer:   e-CRM. Answers: B2C.   e-CRM. C2B. B2B2C.

• Question 18

0.5 out of 0.5 points

	The terms e-commerce and e-business can be used interchangeably.
	Selected Answer:  True Answers:  True False

• Question 19

0.5 out of 0.5 points

	Old-economy organizations that perform their primary business offline, selling physical products by means of physical agents best defines
	Selected Answer:   brick-and-mortar organizations. Answers: click-and-mortar organizations. pure-play organizations. classic commerce organizations.   brick-and-mortar organizations.

• Question 20

0.5 out of 0.5 points

	According to the ________ revenue model, customers pay a fixed amount, usually monthly, to receive some type of service.
	Selected Answer:   subscription fees Answers:   subscription fees transaction fees advertising fees affiliate fees