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Chapter 11 ecommerce

Posted on Posted in BGMT309 Introduction to E-Commerce
Course BGMT-309-30
Test quiz 11
Started 12/12/16 5:32 PM
Submitted 12/12/16 5:39 PM
Status Completed
Attempt Score 10 out of 10 points
Time Elapsed 7 minutes out of 40 minutes
Results Displayed All Answers, Submitted Answers, Correct Answers
  • Question 1

0.5 out of 0.5 points

An agreement that requires computer users to take specific steps to allow the collection of personal information is called
Selected Answer:  

opt-in.
Answers: user acceptance agreement.
informed consent.
opt-out.
 

opt-in.
  • Question 2

0.5 out of 0.5 points

Not all EC investments need to be formally justified. Each of the following is a case where formal evaluation may not be needed except
Selected Answer:  

when competitors have made that type of investment.
Answers: when the value of the investment is relatively small for the organization.
 

when competitors have made that type of investment.
when the relevant data are not available, are inaccurate, or are too volatile.
when the EC project is mandated and must be done regardless of the costs and benefits.
  • Question 3

0.5 out of 0.5 points

EC advantages for small and medium-sized businesses include
Selected Answer:  

inexpensive sources of information.
Answers: reduced personal contact with customers.
less risk tolerance than a large company.
 

inexpensive sources of information.
ability to purchase enough volume to take advantage of digital exchanges.
  • Question 4

0.5 out of 0.5 points

A protocol allowing Web sites to declare their intended use of information they collect about browsing users best describes
Selected Answer:  

Platform for Privacy Preferences Project.
Answers: USA PATRIOT Act.
Electronic Product Environmental Assessment Tool.
 

Platform for Privacy Preferences Project.
Children’s Internet Protection Act.
  • Question 5

0.5 out of 0.5 points

Tangible metrics for a B2C seller include each of the following except
Selected Answer:  

customer loyalty.
Answers: profit per customer.
customer retention rate.
 

customer loyalty.
market share.
  • Question 6

0.5 out of 0.5 points

Google’s ________ is its expertise in information search technology.
Selected Answer:  

core competency
Answers:  

core competency
value proposition
SWOT
company analysis
  • Question 7

0.5 out of 0.5 points

Worldwide purchases of EPEAT-registered products result in each of the following except
Selected Answer:  

reduced staffing requirements.
Answers: reduced use of primary materials.
reduced use of toxic waste materials.
avoiding the disposal of tons of hazardous waste.
 

reduced staffing requirements.
  • Question 8

0.5 out of 0.5 points

Tangible metrics for a G2C EC user include each of the following except
Selected Answer:  

reelection of candidates.
Answers:  

reelection of candidates.
reduction in cost of transactions.
reduction in licensing fees.
lower tax rates.
  • Question 9

0.5 out of 0.5 points

For ________ companies, it may be even more important to change strategies quickly.
Selected Answer:  

pure-play
Answers: traditional
 

pure-play
service
retail
  • Question 10

0.5 out of 0.5 points

Which U.S. law mandates the use of filtering technologies in schools and libraries that receive certain types of federal funding?
Selected Answer:  

Children’s Internet Protection Act
Answers: Privacy Protection Act
Homeland Security Act
 

Children’s Internet Protection Act
Computer Fraud and Abuse Act
  • Question 11

0.5 out of 0.5 points

Trends that may slow EC and Web 2.0, and even cripple the Internet include
Selected Answer:  

All of these.
Answers: security concerns.
lack of net neutrality.
copyright complaints.
 

All of these.
  • Question 12

0.5 out of 0.5 points

Internet capabilities that make it more difficult for companies to capture profits include each of the following except:
Selected Answer:  

The Internet makes it easier to make secure payments.
Answers: The Internet makes information widely available.
The Internet reduces the difficulty of purchasing, marketing, and distribution.
 

The Internet makes it easier to make secure payments.
The Internet allows buyers and sellers to find and transact business with one another more easily.
  • Question 13

0.5 out of 0.5 points

________ is an umbrella term for any of several arrangements that allow a vendor of content in electronic form to control the material and restrict its usage.
Selected Answer:  

Digital rights management
Answers:  

Digital rights management
Fair use
Intellectual property management
Patent management
  • Question 14

0.5 out of 0.5 points

The legal term for the use of the work without permission or contracting for payment of a royalty is
Selected Answer:  

infringement.
Answers: copyright violation.
theft of intellectual property.
 

infringement.
theft of digital rights.
  • Question 15

0.5 out of 0.5 points

A searchable database of computer hardware that meets a strict set of environmental criteria best describes
Selected Answer:  

Electronic Product Environmental Assessment Tool.
Answers: Information Technology Assessment Tool.
One Step To Green Computing.
 

Electronic Product Environmental Assessment Tool.
Environmental Protection Computing Resource.
  • Question 16

0.5 out of 0.5 points

Software products that help companies save energy or comply with EPA requirements best describes
Selected Answer:  

green software.
Answers: compliancy software.
efficiency software.
 

green software.
ERP software.
  • Question 17

0.5 out of 0.5 points

Barriers that are specific to global EC include the following types of issues except
Selected Answer:  

technical.
Answers: cultural.
legal.
 

technical.
localization.
  • Question 18

0.5 out of 0.5 points

Each of the following statements about ethics and related issues is true except:
Selected Answer:  

All ethical codes get incorporated into public law.
Answers:  

All ethical codes get incorporated into public law.
Ethics characterize how individuals choose to interact with one another.
A common agreement in a society as to what is right and wrong determines ethics, but they are not subject to legal sanctions except when they overlap with activities that are also official.
Law embodies ethical principles, but they are not the same.
  • Question 19

0.5 out of 0.5 points

The unique combination of the resources and experiences of a particular firm best defines
Selected Answer:  

core competency.
Answers: corporate strategy.
 

core competency.
functional strategy.
competitive advantage.
  • Question 20

0.5 out of 0.5 points

Productivity benefits from using EC are difficult to measure because
Selected Answer:  

EC gains in certain areas of the company may be offset by losses in other areas.
Answers: the payoffs are too short.
there is no time lag in EC gains.
 

EC gains in certain areas of the company may be offset by losses in other areas.
qualitative benefits do not count.

 

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