Which of the following is not a common media for a help message:
Which of the following is not a part of Carroll’s guidelines for the content of a manual.
|Support error correction|
|Ensuring put in task domain|
|Appendices for error messages|
Which of the following would be a feature of on line help but not part of the paper copy.
|Table of Contents|
This type of help takes note of the user’s interaction history:
Learning what you need when you need it is referred to as:
Which of the following is NOT a tip for preparing effective FAQs?
|Make sure common questions|
|Use customers language|
|Keep them well organized|
|Make answers short|
Which of the following techniques is NOT commonly used to make keyboards portable but still easy to use?
|Minimize the size|
|Reduce key size to a minimum|
|Project the keyboard|
|Reduce number of keys|
When was the first on-line handwriting recognition tool introduced:
Which of the following is NOT a standard guideline when developing error messages:
|Use strong tone to make sure user understands they made a mistake|
|Make messages suitable for novices|
|Make messages specific|
Using human qualities in your design of help features is termed:
Assessing when the layout of a screen is in line with the task the user is attempting to do is referred to as:
Which of these is NOT one of the top ten mistakes in web design:
|Burying information deep into the website|
|Small text size|
|Making links obvious|
Which of the following is NOT one of the standard housekeeping techniques used when designing a windows-based systems:
|Use large displays|
|Changing window size|
|Closing the window|
|Open & closing window|
Which of the following is NOT one of the standard color guidelines:
|Limited the number & amount of colors|
|Design for monochrome first|
|Use bright colors to alert user to sight functionality|
|Make color selection under user control|
Which of the following is a major advantage of using color on a website?
|Color fidelity on various screens|
|Can evoke emotional reactions|
|Easy for users to print|
|Supports the task|
How should color be used effectively in an error message?
|Make display interesting|
|Draw attention to warning|
Which of the following is not a typical response if the system is slow?
The number of seconds from the time a user initiate an activity until the user enters the next action is termed:
|User think time|
What length of time for a web page to respond would be considered to adversely affect a user’s productivity.
These techniques are used to provide reassuring feedback than is both informative and fun.